How can we help?

1

Joining & access codes

How joining works: the one-time purchase, your call with Penny before the download, access codes, and the Community membership.

2

Install the app

After your call: download and open Degen Rehab on Mac or Windows, including the one-time Windows SmartScreen prompt.

3

Create your account & onboarding

Sign up with the email you paid with, connect your platform, then enter the rules the app will enforce.

4

Connect your trading platform

Tradovate, NinjaTrader or Trader Workstation (TWS): the setup details, adding a second platform, and what enforcement looks like once connected.

5

Your first morning ritual

The pre-session routine that unlocks trading each day.

Dashboard & the trade-status badge

Reading your day at a glance, and the floating green/red badge.

Accounts & daily limits

Per-account loss limits, trade caps, profit targets, and what happens when you hit one.

Locks, cooldowns & lockouts

Why the app locks you out, what a cooldown looks like, and how the day ends.

Journal & your discipline streak

Logging trades, reviewing your stats, and how the streak is measured.

Cohort, check-ins & alerts

Daily check-in, rule break alerts, cohort chat, direct messages, and the leaderboard.

Settings overview

Every toggle explained: platform connection, hard rules, cooldown lengths, app behavior.

Troubleshooting & FAQ

Password resets, the app won't open, platform won't connect, updates, and more.

Still stuck?

Email us with a description of what you were doing and, if you can, a screenshot.